On November 20, 2023, at 3:11 PM, I made a payment with VCB DIGIBANK to extend the Health Insurance for my father, Mr. Lê Văn Trung, born on November 11, 1948, code: 4797930850017. The successful transaction code is: 4668904175, with an amount of 972,000 VND. However, when checking the renewal information on the Health Insurance official website, it still shows that the renewal fee has not been paid. My father, when seeking medical treatment, only received a sufficient amount of medicine until the expiration date of December 13, 2023, due to non-renewal. I kindly request the Health Insurance agency to review the information for me. As I called the Health Insurance hotline but couldn't get through. Thank you.