• QUESTION AND ANSWER
Sender:
Sergio M
Email:
Send Date:
04/06/2025
Fields:
FAQ
Status
Replied
Content:

What features and utilities can the VSSID Application offer?

Answer by:
VSS
Answer Date:
04/06/2025
File attachment:
Answer:

Currently, the VssID application offers a range of features and utilities, including:

Access to Information: Details of electronic health insurance cards; Participation records (social insurance, unemployment insurance, work injury and occupational disease insurance, health insurance); Information on entitlement to social insurance benefits (lump-sum payments, sickness, maternity, and work injury and occupational disease benefits); a history of medical examinations and treatments covered by health insurance.

Lookup Utilities: Searches for social insurance numbers, social security offices, medical facilities that issue sick leave certificates for social insurance purposes, healthcare providers contracted for insurance-covered services, participating entities, and contribution collection agents.

24/7 Online Support: An automated chatbot, a hotline 1900.9068, an email, and an FAQ section.

News and Information: News from Vietnam Social Security system (sourced from the VSS Portal); policies and regulations regarding social insurance, health insurance, and unemployment insurance; user guides for the application; guidance on using public services and online payment services.

The VssID application is designed to eventually replace health insurance cards and social insurance books and to integrate more public services and online payment utilities.