2026 Satisfaction Assessment: A Measure of Service Quality Across the Viet Nam Social Security System
On the morning of 22 July, Viet Nam Social Security (VSS) held an online conference to provide guidance on the 2026 assessment of the satisfaction levels of organizations and individuals with the implementation of social insurance (SI), health insurance (HI), and unemployment insurance (UI) policies. The conference was chaired by Mr Dao Viet Anh, Deputy Director General of VSS, chaired the conference.
[Infographic] Administrative Penalties for Late Payment of Mandatory SI Contributions
Viet Nam Social Security focuses on 3 core areas, implements 7 specific tasks
VSS continues to achieve many positive results in implementing Project 06 and digital transformation
VSS requires ensuring the quality of online public services
Social Security has gained more than 350,000 foreign contributors in a year and exceeded 3.4 million in June
Contributors from other countries now account for more than 15.4% of all national insurance contributors. "Foreign contributors support strategic sectors such as care, agriculture, construction, hospitality, transport and healthcare, and we can see this in the sector-by-sector employment figures," explains Minister Elma Saiz.
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Developing the labor market, ensuring sustainable employment, expanding the number of participants in unemployment insurance
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Perfecting health insurance policies, better meeting the benefits of participants
Digital transformation targets better service quality for citizens and businesses
Conference shares international experience in health insurance law amendments
Breakthrough in Implementing Project 06: Elevating Services for Citizens and Businesses
Consulting international experience in amendments and supplements to the Law on Social Insurance in line with Vietnam’s circumstances
VSS speeding up certifying workers eligible for housing rental support
Building a national advanced healthcare ecosystem
In the coming period, an advanced medical centre must do more than treat the most complex cases; it must also fulfil the mission of generating new knowledge, training highly skilled physicians, and disseminating professional expertise throughout the healthcare system. This is also the path towards building a modern, humane, self-reliant, and internationally integrated healthcare system in Viet Nam for the health and well-being of the people.
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Sickness
Work Injury and Occupational Disease
Survivor’s
Old-age
Maternity
Unemployment
Medical (Health Insurance)
Certificate of coverage
ISSA-ASSA Networking