I participated in social insurance from October 2019, social insurance code: 0116287647, ID number: 017234161, but so far I have not received the social insurance book, when I asked my company to ask the social insurance agency, the response was that I am paying social insurance premiums at another agency. I checked on the period of payment and it was 1 year and 6 months, but in fact I have only participated for 11 months. I have not worked at any agency other than my current one. So what is wrong with my case is and how to resolve it?