• QUESTION AND ANSWER
Sender:
From the reader
Email:
duongnt.hvcs@gmail.com
Send Date:
27/10/2020
Fields:
FAQ
Status
Replied
Content:

I went to the hospital using the health insurance card, but the hospital lost it. Now I am still keeping the hospital’s certificate of card custody. What should I do to be reissued with the health insurance card and what is the hospital’s responsibility in this case?

Answer by:
VSS
Answer Date:
30/10/2020
File attachment:
Answer:

In case your card is lost, you need to make a declaration on provision and change of information on the employer participating in social insurance and health insurance (Form TK1-TS) and contact the social insurance agency where the card is issued to get a new card right on the day when receiving all required documents.

It is the hospital’s responsibility to ensure the full implementation of your health insurance benefits for you while waiting for the re-issuance of your new health insurance card.

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