1. Step 1: The worker or his/her relative submits a dossier at the district-level social insurance agency. 2. Step 2: The district-level social insurance agency receives the dossier from the worker or his/her relative and transfers it to the provincial-level social insurance agency. 3. Step 3: - The provincial-level social insurance agency receives the dossier from the district-level social insurance agency, processes the dossier and returns the processed dossier to the district-level social insurance agency. - The district-level social insurance agency receives the processed dossier from the provincial-level social insurance agency in order to return it to the worker or his/her relative.

Submitting a dossier directly at the single-window division of the district-level social insurance agency

- Decision on payment of pension to the eligible beneficiary under Article 2 of Decision No. 52/2013/QD-TTg For a teacher currently on pension, the dossier must also comprise: - Declaration of request for payment of allowance (Form No. 01-QD52, the original); For a teacher who fully satisfies the conditions for receipt of allowance but has not yet received it and died on January 1,2012, or later, the dossier must also comprise: - Declaration of request for payment of allowance for a relative (Form No. 02-QD52, the original) - Death certificate or death notice, or court decision declaring the concerned person dead Note: If the originals of the above papers are not required, that applicant may submit the originals, copies enclosed with the originals for comparison, certified copies, or duplicates of such papers.

30 working days after receiving a complete dossier according to regulations

Teachers who retired from public educational institutions, academies, schools, or training and retaining centers of state agencies, political organizations or socio-political organizations, or who teach or provide practice instructions at school workshops, stations, camps, laboratories, or training ships of vocational education institutions or public higher education institutions (below collectively referred to as public educational institutions) must fully meet the following conditions: a/ Having at least full 5 years’ (full 60 months’) experience in teaching, education or practice instruction at a public educational institution; b/ Retiring between January 1, 1994 and May 31, 2011 (including the case in which a teacher retired to wait until he/she reaches the retirement age and has the period of social insurance premium payment reserved in order to receive pension); c/ Currently receiving pension as of January 1, 2012. In case a teacher is suspended from receiving pension under the Law on Social Insurance, he/she will be entitled to receive allowance after resuming the receipt of pension.