1. Step 1: An employee submits to his/her employer a dossier specified in the boxes “Dossier components” and “Number of dossier sets” below.

2. Step 2: An employer:

- Guides the social insurance and health insurance buyer to fill in a declaration, checks and compares it with the dossier currently managed by the employer.

- Submits the dossier specified in the boxes “Dossier components” and “Number of dossier sets” below and electronic data (if any) to the social insurance agency.

3. Step 3: The social insurance agency:

- The single-window division:

Receives the dossier and electronic data (if any) from the employer, checks the dossier components and number of dossier sets, if the dossier is satisfactory, issues a slip appointing a date for result notification and transfers it to the dossier management division/team. If the dossier is unsatisfactory, it shall clearly state the reason and return the dossier to the employer.

- The dossier management division/team:

Checks the dossier components, inputs data into the program on dossier management, grants a dossier management code, and transfers the processed dossier to the social insurance book and health insurance card granting division/team.

- The social insurance book and health insurance card granting division/team:

Checks the dossier components and grants a social insurance book (to those who do not have the book yet), a health insurance card and transfers the settlement result to the single-window division.

Submitting the dossier and receiving the administrative procedure settlement result through e-transactions or by post, specifically:

- For printed dossiers: An employer notifies the social insurance agency or postal service provider to receive the dossier directly at the employer’s office; For electronic data (if any): An employer sends them to the social insurance agency via the Internet.

- In case an employer registers e-transactions, he/she/it shall comply with the Vietnam Social Security’s regulations on e-transactions in carrying out procedures for participation in social insurance, health insurance and unemployment insurance; and grant of social insurance books and health insurance cards

1. For an employee:

a/ A declaration on provision and change of information on the social insurance and health insurance buyer (Form No. TK1-TS);

b/ For those entitled to higher health insurance benefits (if any) such as people with meritorious services to the revolution or war veterans: papers proving such entitlement (the originals or certified copies).

2. For an employer:

a/  A declaration on provision and change of information on the employer participating in social insurance and health insurance (Form TK3-TS), for employers that see  information changes (change of legal person; dissolution, bankruptcy or merger; suspension from making payments to the retirement and survivorship fund; or method of premium payment ...).

b/ A list of employees participating in social insurance, health insurance and unemployment insurance (Form No. D02-TS);

c/ A list of dossiers as a basis of enjoyment of higher health insurance benefits (if any) (Appendix 3 to Decision No. 959/QD-BHXH).

Seven working days, for grant of a health insurance card, or 20 working days, for grant of a social insurance book, from the date of receipt of a complete dossier under regulations.

Within 30 days from the date of conclusion of a labor contract or working contract, or from the effective date of the recruitment decision, an employer shall submit a complete dossier under regulations, if:

- The employee discontinues paying insurance premiums.

- The employee has his/her wage adjusted based on which social insurance, health insurance and unemployment insurance premiums are paid; or has the premium payment level adjusted.