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a. Be guided in preparing documents, document reception, receive Document receipt and result appointment;

b. Refuse to carry out requests that are not stipulated in legal documents governing administrative procedures;

c. Reflect, propose to competent authorities on the unnecessary, unreasonable, and illegal nature of administrative procedures;

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d. Reflect, propose, complain, denounce officials, civil servants, public employees when there is a basis, evidence proving that the guidance, reception, resolution, result provision of administrative procedures do not comply with legal regulations and other related law violations;

e. Other rights as prescribed by law.