On the occasion of the Lunar New Year - The Year of the Rabbit 2023, the VSS Portal would like to publish the sharing of VSS General Director Nguyen The Manh about some outstanding results and goals of the industry's digital transformation in the future.

VSS General Director Nguyen The Manh

Reporter: Identified as a key factor to improve operational efficiency and service quality, in 2022, what results have been achieved in the digital transformation of Vietnam's social insurance industry, Sir?

VSS General Director Nguyen The Manh:

In 2022, in addition to the regular tasks and key targets of the year, digital transformation continues to make steady progress, especially in the implementation of Decision No. 06/QD-TTg dated January 6, 2022 of the Prime Minister approving the Scheme for “Application of population data, e-identification and e-authentication to the national digital transformation in 2022 - 2025 period, with a vision by 2030” (hereinafter referred to “Scheme”). This work has been bringing about turning points in all activities of the industry, contributing to gradually creating and successfully building the Vietnamese digital social insurance industry in accordance with the orientation of the digital government of the Party and the State.

Currently, the entire VSS industry has nearly 30 IT application systems to manage business processes, with more than 20,000 accounts in the industry regularly accessing and exploiting to perform the industry's operations. The industry has built and completed the database warehouse of over 98.7 million people; connecting with nearly 13,000 health facilities; more than 620,000 organizations and enterprises have been using public services nationwide. The electronic social insurance transaction system and the health insurance assessment information system annually receive about 300 million online transaction records. The VSS has also connected, shared and exploited data information with national and specialized databases through the integrated national data sharing platform; so far it has done more than 500 million authentications and shared information with ministries, branches and localities, etc.

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Effectively implementing Decision No. 06/QD-TTg dated January 6, 2022 of the Prime Minister (Scheme), the VSS is the first unit that has successfully connected with the national population database right since the national database on population was officially put into operation. It is estimated that by the end of December 2022, the system has verified over 71.2 million demographic information in the national insurance and population database. At the same time, the VSS has also provided and shared nearly 62.3 million times of social and health insurance information for the national population database.

The integration and implementation of public services on the National Public Service Portal are also actively and jointly implemented by the VSS. Accordingly, it is estimated that by the end of December 2022, the VSS has received from the National Public Service Portal to confirm and pay the UI payment process for nearly 50,000 cases serving unemployment benefits for employees; more than 50,000 times of successful household-based health insurance renewal transactions. After more than a month of implementing two groups of interconnected public services, the social security offices of Ha Nam Province and Hanoi city have received and processed 2,897 applications for granting health insurance cards to children under 6 years old and settling funeral benefits, etc.

Reporter: Digital transformation is a huge and new field in Vietnam, therefore, Sir, according to you, what are the factors for the VSS to achieve the above positive results?

VSS General Director Nguyen The Manh:

With the concept of "Taking people, businesses as subjects and service centers", all the results and tasks of the VSS are aimed at bringing optimal benefits to participants. This is also the industry's overall goal and orientation in digital transformation.

Illustrative image (VSS)

With a database that is regularly updated and an extensive IT system, the connection and sharing of data of the VSS with ministries and branches help to standardize data, both serving management and service for the reform and interoperability of administrative procedures, contributing to building e-Government, for the rights and interests of people, units and businesses.

Those benefits continue to be proof that the digital transformation of Vietnam's social insurance industry is on the right track, bringing initial positive results, and contributing to better serving the participants of social and health insurance.

In addition, the VSS has regularly mastered and upheld the sense of responsibility and determination of leaders at all levels, especially the heads of each unit, so that digital transformation starts from the transformation of knowledge and habits of each cadre, civil servant, public worker and employee in the Industry.

Identifying that in digital transformation, digital data is the most primary and important foundation, therefore, from the existing IT foundation, over the past time, the VSS has prioritized focusing on and enriching the industry's database and the national database of insurance, creating an important premise for promoting professional activities in the digital environment of the industry in particular and promoting national digital transformation in general.

Reporter: From the achieved foundations and results, in 2023, how will the VSS implement digital transformation, Sir?

VSS General Director Nguyen The Manh:

At the Conference "1 year summary of implementing Scheme 06, 2022 activities, and implementing tasks in 2023 of the National Committee on Digital Transformation", Prime Minister Pham Minh Chinh emphasized, 2023 is the "Year of digital data, data creation and exploitation to create new value".

This shows that digital data is the most important foundation in the digital transformation of the country and of each ministry, sector and locality. As a unit assigned by the Government to be responsible for building, managing and operating the national insurance database (1 out of 6 important national databases), over the past time, the VSS has actively coordinated with related ministries and branches in implementing related tasks.

These are important prerequisites for the organization and implementation of social, health and unemployment insurance policies in the digital environment; are the foundation in the digital transformation of the Industry. And in 2023, the VSS will continue to implement related tasks to quickly complete, maintain and update this significant database; strengthen connection and sharing so that the database can be maximized effectively, actively contributing to national digital transformation.

Accordingly, Vietnam's social insurance industry will continue to closely coordinate with ministries, branches, and domestic and international experts to develop a Master Plan on Digital Transformation of the Sector; successfully build a modern and professional VSS industry for the satisfaction of organizations and individuals, bringing benefits to the whole society, etc.

Reporter: Thank you for your time, Sir!