Pursuant to Decision No. 3179/QĐ-BTC dated 12 September 2025 of the Minister of Finance, the duties of Viet Nam Social Security in organizing the implementation of social insurance, unemployment insurance and health insurance policies include:

1) To submit to the Ministry for promulgation, or to promulgate within its competence, guiding and regulatory documents on processes, procedures, and professional operations for the settlement of social insurance and health insurance regimes and policies in accordance with law; for the collection and disbursement of social insurance, unemployment insurance and health insurance contributions and benefits; to issue case-specific decisions and internal administrative documents of Viet Nam Social Security; and to formulate and submit to the Minister of Finance for promulgation regulations governing specialized inspection activities in the fields of social insurance, unemployment insurance and health insurance.

2) To consider and resolve the recognition of working periods for employees who worked in the state sector prior to 1 January 1995 but whose original employment records are missing, incomplete, or where the employing entity no longer exists, in accordance with guidance issued by the central state management authority on social insurance.

3) To organize communication and dissemination of policies and laws on social insurance, unemployment insurance and health insurance; and to take the lead in, and coordinate with ministries, sectors, and relevant entities in, implementing communication activities to ensure strict compliance with the law and to expand participation in social insurance, unemployment insurance and health insurance schemes.

4) To take the lead in, and coordinate with relevant agencies, organizations and individuals in identifying and monitoring participants in social insurance, unemployment insurance and health insurance; and to urge, guide, and mobilize the preparation of registration dossiers for participation.

5) To issue templates for social insurance books, health insurance cards, and dossiers relating to social insurance, unemployment insurance and health insurance; and to organize the issuance of social insurance books and health insurance cards to participants in accordance with law.

6) To organize the collection of contributions or authorize service providers under contract to collect social insurance, unemployment insurance and health insurance contributions from agencies, organizations, employers and individuals in accordance with law; to collect amounts arising from late payment or evasion of mandatory social insurance, unemployment insurance and health insurance contributions; to certify contribution periods for each employee; and to receive transfers from the state budget for the payment of insurance benefits in accordance with law.

7) To issue written notices urging compliance where employers fail to make timely contributions or are found to delay or evade payment of mandatory insurance contributions; to publicly disclose such violations on the official portal of the social insurance authority; and to transmit relevant information to competent state management agencies and inspection authorities for handling in accordance with their competence.

8) To require employers to provide labor management records, wage scales, payrolls, detailed accounting records on wage payments and other employee income, and other relevant documents relating to insurance contributions and entitlements; to recover unpaid or evaded contributions; and to implement enforcement measures for the execution of administrative sanctioning decisions in order to collect outstanding contributions and penalties in accordance with law.

9) To receive and process dossiers and return results of administrative procedures relating to participation in mandatory and voluntary social insurance, unemployment insurance and health insurance, and to issue social insurance books and health insurance cards; to receive and process claims for benefits, including sickness, maternity, occupational accidents and diseases, pensions, survivorship benefits, benefits for employees not yet eligible for pension or social pension, convalescence and rehabilitation benefits, and healthcare services in accordance with law; and to receive decisions on unemployment insurance entitlements for benefit payment.

10) To organize the payment of insurance benefits or authorize service providers to make such payments in accordance with law; and to verify beneficiary information.

11) To conclude contracts with qualified healthcare providers; to conduct specialized inspections of the implementation of health insurance contracts; to carry out health insurance assessment and settlement of medical expenses; and to protect the rights of insured persons and prevent abuse and fraud of the health insurance fund.

12) To conduct specialized inspections of compliance with laws on social insurance (both mandatory and voluntary), unemployment insurance and health insurance by employers and individuals; and to refuse payment of benefits not in accordance with legal provisions.

13) To archive records of participants and beneficiaries of insurance schemes in accordance with law.

14) To implement measures to prevent and minimize late payment and evasion of mandatory insurance contributions.

15) To provide full and timely information on contribution obligations, benefit entitlements, and procedures relating to social insurance, unemployment insurance and health insurance upon request of employees, employers, or trade unions; and to provide relevant documents and information to competent state authorities upon request.