VSS has been added two new online public services related to health insurance and settlement of one-time social insurance

On October 16, 2023, VSS’ Information Technology Center issued Document No. 2166/CNTT-PM to the province and city Social Security Offices, regarding the implementation of the two aforementioned online public services.

The Information Technology Center stated: Implementing Decision No. 3510/QD-BHXH dated on November 21, 2022, regarding the procedure for paying health insurance premiums and issuance of health insurance cards to people only participating in health insurance on the Public Service Portal as per Decision No. 422/QD-TTg dated on April 4, 2022, approved by the Prime Minister on the list of integration and provision of online public services on the national Public Service Portal in 2022; Decision No. 3612/QD-BHXH dated on December 9, 2022, concerning the issuance of the procedure for one-time social insurance claim applied the pilot authentication via digital signatures integrated into mobile applications as per Decision No. 422/QD-TTg dated on April 4, 2022, approved by the Prime Minister on the list of integrated online public services provided on the national Public Service Portal in 2022; and Decision No. 50/QD-BHXH dated on January 19, 2023, regarding the issuance of the online public service “Application for paying health insurance premiums and issuance of health insurance cards to people only participating in health insurance on the Public Service Portal” by the Director-General of Vietnam Social Security, the Information Technology Center has integrated and provided online on the Vietnam Social Security Public Service Portal, the national Public Service Portal, and upgraded the business software to meet the requirements.

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Accordingly, on VSS Public Service Portal and the national Public Service Portal, the function of online submission of public services has been added, including: Application for paying health insurance premiums and issuance of health insurance cards to people only participating in health insurance; settlement of one-time social insurance benefits as per Decision No. 422/QD-TTg.

The Information Technology Center recommends that provincial Social Security Offices organize awareness campaigns to disseminate information, provide guidance, and assist citizens in performing online public services, including Application for paying health insurance premiums and issuance of health insurance cards to people only participating in health insurance; settlement of one-time social insurance as per Decision No. 422/QD-TTg on the Public Service Portal; emphasizing the importance of professional staff thoroughly monitor the newly generated records, issuance of health insurance cards and settlement of one-time social insurance, ensuring timeliness and following regulations. In case of any software-related issues during the implementation, provincial Social Security offices promptly contact the Information Technology Center for coordinated resolution.