The Ministry of Finance has just issued Decision No. 3040/QĐ-BTC dated October 21, 2026, approving the plan for restructuring administrative procedures in the field of social insurance (SI) within the scope of its management functions.

Accordingly, the list of eight administrative procedures will be restructured, includes: (1) Resolving claims for sickness benefits, maternity benefits, convalescence and health rehabilitation allowances following sickness, maternity, work accidents, or occupational diseases; (2) Changing the method and address of receiving monthly pensions and SI benefits;  (3) Resolving claims for pensions and monthly allowances for commune-level officials; (4) Resolving claims for lump-sum SI benefits; (5) Registering or adjusting contributions for compulsory Si, health insurance, unemployment insurance (UI), and work accidents and occupational diseases insurance, as well as issuing SI books and health insurance (HI) cards; (6) Registering, re-registering, or adjusting contributions for voluntary SI and voluntary work accident insurance, issuance of SI books; (7) Registering and issuing HI cards for individuals participating solely in HI; (8) Re-issuing, replacing, or adjusting information on SI books and HI cards.

These procedures are handled by provincial or local social security offices. The Decision also outlines a plan to restructure these 8 SI administrative procedures.

Illustrative image

The goal is to reduce the amount of paper-based documents, replacing them with interconnected and shared data, optimizing the time required for the submission, receipt, and processing of administrative procedures; and to enhance the user experience. Data restructuring shall be guided by the principle that "data should be exploited, used, and reused only where it is shared”.

For data that is already integrated and shared, and meets the requirements for processing administrative procedures, data exploitation, use, and reuse should be implemented to automatically fill in information with the National Population Database, the National Social Security Database, and other specialized databases. This, in turn, reduces the amount of information that need to be declared and the number of documents that individuals and organizations are required to provide.

For data that is not yet connected, shared, or does not fully meet the requirements for exploitation, the data holder will continue to use the method of attaching valid documents or submitting physical files directly to the social security office to ensure that administrative procedures are duly processed. At the same time, based on the situation of connecting and sharing specialized databases of ministries and sectors, Vietnam Social Security will coordinate with relevant competent authorities to establish a roadmap for exploiting these data sources to implement comprehensive administrative procedures related to data once the necessary conditions are met.

Another key principle is to maximize the automation of data verification and comparison on centralized software system, and to deliver digital results to the individual/organizational electronic data warehouse on the National Public Service Portal, VNeID, and VssID./.