The collaboration between the Ministry of Health, the Ministry of Public Security, Viet Nam Social Security (VSS), and People’s Committees at all levels in implementing the E-Health Record is considered a significant step in the digital transformation process, providing a modern personal health management solution in line with current development trends.

According to Decision No.2733/QD-BYT dated September 17^th 2024 of the Ministry of Health, the E-Health Record on VneID application has the same legal validity as the paper record and will be used to completely replace the paper record at all public and private medical facilities nationwide, applicable to outpatient, inpatient, and telemedicine consultations. 

By integrating date from the Health Insurance Database, this application optimizes management processes, simplifies administrative procedures, and maximizes convenience for citizens during medical examinations and treatments.

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The implementation process has shown that the E-Health Record brings 6 benefits to users. In particular, the digitization of medical information brings many practical values to the citizens, medical staff, and the management of the health and social insurance sectors. Specifically: 

Firstly, proactively managing personal health information: The app helps people easily track, update, and manage all their personal health date anytime, anywhere. The synchronized information includes medical history, vaccination history, test results, and other important vital signs.

Secondly, sharing medical data nationwide: The app allows people to share their electronic health information with any medical facility across the country. This data sharing allows doctors to quickly access patient medical history, thereby enabling them to make accurate diagnoses and develop the most effective treatment plans for patients. 

Thirdly, smart vaccination registration and management: The app supports users in registering for vaccinations online, tracking their vaccination history, and receiving electronic vaccination certificates directly on their mobiphones, completely eliminating the worry of losing paper certificates.

Fourthly, scheduling appointments and receiving medical advice remotely: Through the app, people can proactively schedule medical appointments before going to medical facilities, connecting and communicating directly with doctors via online platforms. Thiss helps patients receive timely medical advices, minimizes waiting time and reduces travel costs.  

Fifth, multi-layered personal information security: the E-Health Record application is built on a modern technology platform with a multi-layered security system, ensuring absolute safety for sensitive personal medical information and preventing data leaks.

Sixth, effectively supporting national health management: Data on the app helps the health sector build a comprehensive, accurate, and real-time-updated database on people’s health. This is a fundamental database theat effectively serves disease prevention and contro, and the planning of macro-level health policies. 

In addition, the E-Health Record, along with other utilities and applications on VNeID such as citizen identification, personal identification, criminal record, etc., helps users to more easily conduct administrative procedures on the Public Service Portal.

To facilitate access to HI-covered medical examinations and treatments, citizens need to activate the Electronic Health Report application following these three steps:

Step 1 - Install the application: Users need to download and install the latest version of the VNeID application from the app store on their mobile phone.

Step 2 - Identification and Integration: Citizens need to register an electronic identification account and activate it to level 2. If assistance is needed, citizens can go to the nearest commune or ward police station for direct guidance. After successful activation, citizens proceed to integrate their health insurance card information into the application.

Step 3 - Confirmation of Use: Users access the E-Health Record section on the VNeID application, carefully read and click Confirm to agree to the terms and conditions, in order to start using the service.

Additionally, if users want to view data from previous years, they can click on the "Year" section displayed in the upper right corner, and then select the year they want to view.

In particular, the health sector is currently implementing free periodic health check-ups, creating a data source to improve the quality and efficiency of medical examinations and treatments, including those covered by health insurance. Therefore, all citizens should proactively install this application to facilitate their own healthcare.