An overview of the working session

Welcoming the Lao delegation to the VSS office, Sinh said Vietnam and Lao are close neighbours nurturing traditional friendship throughout the long history of national construction and defence. The VSS and Laos Social Security Organisation have worked closely together, especially in signing a Memorandum of Understanding and implementing specific action programmes for each period, creating a legal basis for further strengthening friendly and close relations in implementing social security tasks, ensuring maximum benefits for the people and businesses of the two countries.

Deputy General Director Sinh said the agency now has nearly 30 application systems and manages a database of about 100 million people. The agency has more than 20,000 active accounts of staff which are used to perform assigned tasks.

The VSS is also interconnected with over 13,000 medical examination and treatment facilities, more than 620,000 organisations, businesses, ministries and sectors.

All administrative procedures have been processed online. VSS receives and handles nearly 300 million electronic transaction records each year.

Deputy General Director Chu Manh Sinh shares experience with the Laos Social Security Organisation in building and deploying the digital social insurance app VssID

By the end of 2020, the VSS officially put into operation VssID – the digital social insurance app which provides services and utilities for insurance members.

The app has an original version in Vietnamese and runs on four foreign language versions of English, Chinese, Japanese and Korean.

Three years since its launch, the app has 33 million accounts and allowed users to use the national electronic identity accounts issued by the Ministry of Public Security to log in.

Sinh said the app is one of six important national databases given priority for implementation by the Government. The VSS has been assigned to be the managing unit of the national insurance database.

Thongphan Xayyalath, deputy general director of the Laos Social Security Organisation, said people in Laos still have to visit the office to apply for social insurance services. The organisation is trying to launch online services to connect with the systems of tax authorities, localities and businesses.

The Laos Social Security Organisation is willing to learn from the VSS on building and managing the digital social insurance system and the social insurance implementation in Vietnam, he said.

The two sides vowed to continue to cooperate closely in information technology and digital transformation in the future.

A representative of the VSS Centre for Information Technology introduced the process of building and deploying the VssID app to the Laos delegation.

The VssID application is a product in the digital transformation ecosystem of the VSS, providing many features and utilities to flexibly serve the essential information needs of social insurance and health insurance beneficiaries.

Individuals can register for an account on the VssID app, at the same time, look up social insurance codes, scan QR codes of health insurance card, chip-based ID card to automatically fill in information in the registration form.

The system is connected to the national population database to authenticate personal information when a user registers an account.

Representatives of the Laos Social Security Organisation introduced an overview of the agency’s organisational structure and IT application in the Laos’ social welfare system.

Leaders of the two agencies pose for a group photo

Also at the meeting, deputy general director Chu Manh Sinh and other leaders of VSS units answered questions from the Lao delegates about the legal basis for building and deploying the app; building technological infrastructure and equipment for the implementation; human resources for the implementation; the registration process and the app’s utilities.

At the end of the meeting, Thongphan Xayyalath expressed his hope that the social security agencies will continue to work closely in the information technology application and digital transformation, helping promote the relationship between the two countries./.