Administrative reform, e-government building and digital transformation of the Vietnam social security industry gains positive results

27/09/2023 01:52 PM

According to a report on the implementation of Resolution No 01/NQ-CP and a report on administrative reform, in the first nine months of 2023, the Vietnam Social Security (VSS) continued to promote administrative reform, e-government building and digital transformation, achieving many positive results, contributing to serving social insurance and health insurance participants better.

The Vietnam Social Security has strived to promote administrative reform, e-government building and digital transformation. Photo for illustration

Specifically, since the beginning of the year, the VSS has continued to review and propose plans to reduce and simplify administrative reform; organised a training conference on the restructuring of the administrative reform process and evaluated users’ experience in the process of providing online public services to provide solutions to restructure the professional process towards simplification, ensuring implementation feasibility.

The VSS has also directed Social Security Offices of provinces and cities to enhance the implementation of two groups of interconnected administrative reform: “Birth registration declaration, permanent residence registration and issuance of health insurance cards for children under six years old; and death registration, removing permanent residence registration and supporting funeral fees”, gaining high efficiency, helping to create favourable conditions for people and businesses.

As of September 14, 2023, Social Security Offices of localities have received and processed 143,245 applications requesting the issuance of health insurance cards for children under 6 years old and 3,028 applications requesting the settlement of funeral benefits, which were carried out through these two interconnected public service groups.

Regarding the implementation of tasks and solutions according to Decision No 06/QD-TTg dated January 6, 2022, of the Prime Minister (Project 06), the VSS continues to coordinate with the Ministry of Public Security to connect and share data between the national population database and the national insurance database. As of September 21, 2023, the VSS verified 91,239,213 pieces of demographic information in the database managed by VSS (of which more than 82.3 million people are participating in social insurance, health insurance, and unemployment insurance, accounting for 94 per cent of the total number of participants) with the national database on population, and at the same time providing and sharing 131,092,114 records of social insurance and health insurance information to enrich the national database on population.

 The information technology and digital transformation system of the Vietnam social security industry has been completed, meeting professional requirements. Photo for illustration

The VSS also continues to coordinate with relevant ministries and agencies to carry out techniques to promote the use of chip-based ID cards and application of National Electronic Identification (VNEID) to replace paper health insurance cards used for medical examination and treatment covered by health insurance; complete and upgrade professional software systems; upgrade and implement the VssID application; integrate and provide online service via the National Service Portal; and apply biometric authentication technology based on biometric information integrated on chip-based ID cards and on the national population database.

The VSS has also coordinated with the Ministry of Health and the Ministry of Transport to implement the electronic Health Books, connect data on birth certificates, death certificates, health examination certificates and drivers’ health certificates to serve the Prime Minister’s Project 06;

Regarding the digitalisation of dossiers, the VSS is studying and completing the process of digitalizing dossiers and papers in line with the Government Decree No 107/2021/ND-CP on implementing the one-door policy in dealing with administrative procedures./.