Towards a Modern and Fully Digitalized Administration
30/05/2025 04:41 PM
This week in Hanoi, the Ministry of Finance held a conference to discuss plans and solutions for providing centralized online public services through the National Public Service Portal. This initiative aims to implement administrative procedures free from administrative boundaries. Minister of Finance Nguyen Van Thang chaired the conference, Deputy Minister Bui Van Khang and leaders of departments, bureaus, and units under the Ministry of Finance also attended.
Minister Nguyen Van Thang delivered a directive speech at the conference.
At the conference, Minister Nguyen Van Thang emphasized that digital transformation is not only an inevitable trend but also a fundamental solution to enhance the effectiveness of serving citizens and businesses. In the context of streamlining the local administration apparatus, providing online public services regardless of administrative boundaries will be the key strategy to ensure continuity, efficiency, and transparency in administrative procedures.
The development of online public services is not only a technical issue but also involves organizational management, staff training, process standardization, and smooth system operation.
Currently, the Ministry of Finance has managed 949 administrative procedures across 22 functional areas, provided 991 online public services, including 490 fully online services, 137 partially online services, and 364 information provision services. Of these, the Ministry oversees 225 customs procedures, 219 taxation procedures, 104 securities procedures, 95 procedures related to private enterprises and the collective economy, and 25 procedures in social security.
The Ministry has closely coordinated with ministries, sectors, and localities to integrate services onto the National Public Service Portal. Many procedures have been standardized, digitized, and provided at an advanced level, aiming towards a model of administrative procedures that are "beyond administrative boundaries”.
The Minister requested specialized units to proactively review, update administrative procedures and online public services following the government’s model that eliminates district administrative levels. The goal is to ensure that 100% of administrative procedures for businesses are conducted online, smoothly at the provincial level before June 10, 2025. This also includes restructuring processes, standardizing forms, updating new administrative areas, and preparing to connect and integrate into the National Data Center by the end of 2025.
Key targets for 2025 include a minimum 30% reduction in administrative processing time, compliance costs, and business conditions. All business-related administrative procedures must be provided online, smoothly, transparently, and should not be restricted by administrative boundaries.
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