The Vietnam Social Security (VSS) has just issued two Decisions No. 706/QD-BHXH and 976/QD-BHXH on the electronic interconnected process for handling groups of administrative procedures, including "Registration of Death - Removal of Permanent Residency Registration - Funeral Allowance"; "Birth Registration - Permanent Residency Registration - Health Insurance Card issuance for children under 6 years old" on the National Public Service Portal (NPSP), according to Decision No. 06/QD-TTg dated January 6, 2022 by the Prime Minister. After a trial period in Hanoi and Ha Nam, these two groups of NPSP procedures will be widely implemented nationwide, continuing to bring many benefits to the people.

People perform the electronic interconnected administrative procedures at the People's Committee of Tran Hung Dao Ward, Hoan Kiem District, Hanoi.

Specifically, the VSS has completed the process of electronic interconnected administrative procedures for "Registration of Death - Removal of Permanent Residency Registration - Funeral Allowance", which takes effect from June 15, 2023, in preparation for nationwide deployment. According to regulations, the order of execution of electronic interconnected administrative procedures for "Registration of Death - Removal of Permanent Residency Registration - Funeral Allowance" on the NPSP is carried out at the social security agency for deceased persons who fall into the following cases:

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Persons receiving monthly pensions or social insurance benefits;​Persons who have reserved their social insurance payment time and have paid compulsory social insurance for at least 12 months;Voluntary social insurance participants who have paid voluntary social insurance for at least 60 months;Voluntary social insurance participants who have paid compulsory social insurance for at least 12 months or have a total period of paying compulsory and voluntary social insurance of at least 60 months;Persons who are waiting to reach the retirement age or receive monthly social insurance benefits;Persons aged 80 or older who are receiving monthly social assistance benefits. Integrated Social Services ProceduresThe first set of procedures focuses on social services, particularly in the areas of healthcare, welfare benefits, and employment support. The government aims to integrate multiple service applications into a single streamlined process, reducing redundancy and minimizing the need for citizens to provide the same information multiple times.

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The nationwide launch of these interconnected administrative procedures is expected to yield significant benefits, including:

• Reduced Bureaucracy: Simplified processes mean fewer delays and less red tape for citizens and businesses alike.

• Increased Accessibility: Digital platforms will ensure that services are accessible to all, including those in remote areas.

• Economic Growth: By making business registration and compliance easier, the initiative is expected to encourage more investments and job creation.

• Greater Efficiency: Government agencies will operate with enhanced coordination, reducing duplication of efforts and improving service delivery.

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Key Features:One-Stop Application Portal: Citizens will now be able to apply for multiple social service programs through a single digital platform, eliminating the need to visit multiple agencies.    Automated Eligibility Verification: Advanced data-sharing mechanisms will allow agencies to verify eligibility in real-time, reducing delays and expediting service delivery.Personalized Service Recommendations: The system will analyze individual needs based on submitted information and suggest additional services that could benefit applicants.Faster Processing Times: With integrated databases and inter-agency cooperation, application processing times are expected to be cut by at least 40%.

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The introduction of these two groups of interconnected administrative procedures marks a significant step toward improving citizen welfare and boosting economic activity. By leveraging technology and fostering inter-agency cooperation, the government aims to create a more responsive and citizen-friendly administration. As these changes take effect nationwide, citizens and businesses alike stand to benefit from a more efficient and accessible government service framework.