In order to fulfil the targets, the master plan defines two groups of tasks and solutions which will be implemented.

Promoting the application of information and technology and connecting and exploiting databases of related ministries and sectors; speeding up online payment and ensuring conditions for the application of level-4 online public services.

Studying, reviewing and simplifying documents, processes and administrative procedures together with promoting the application of information technology and connecting, exploiting database of related ministries and sectors. Adopting a plan to exploit national and specialised databases for the application of public services.

Increasing information dissemination and solutions to mobilise and encourage people to apply online public services and use e-payments for services such as getting retirement allowances, social insurance benefits and paying for hospital fees and other medical services and education fees.

Implementing measures to ensure conditions in terms of information technology infrastructure; applying e-transactions for individuals and organisations in the fields of social insurance, health insurance and unemployment insurance via different online channels such as portals and apps on smart devices.

Completing the public service portal for Vietnam Social Security following current regulations; connecting, integrating and sharing data with the national public services portal; and completing the online social insurance collection and payment system.

Reviewing and defining information safety levels for important information systems of Vietnam Social Security following current regulations and ensuring information security.

Promoting the building of a national database on insurance

Solutions to promote the building of a national database on insurance include finalizing the legal basis; building technical infrastructure; disseminating information and training to raise awareness.

Technical infrastructure includes building national database on insurance following regulations; connecting, providing and exploiting databases of relevant ministries, agencies and localities with the national database on insurance, with priority given to connecting and sharing data in the fields of healthcare, labour, invalids and social affairs, tax, finance and banking, and integrating information of residents for common use in the fields of insurance, healthcare, social security and other related sectors.

The Prime Minister entrusted the Vietnam Social Security to take responsibility for the implementation of the master plan’s activities; implementing assigned tasks; and connecting, sharing and supporting ministries, sectors and localities in connecting to the national database on insurance./.