VSS – KCOMWEL Sign Memorandum of Understanding for Cooperation in 2026–2030

Speaking at the signing ceremony, leaders of VSS and KCOMWEL agreed that over the past nearly 20 years, the two agencies have maintained a friendly and productive cooperative relationship. Both sides have consistently supported cooperation programmes aligned with each agency’s functions and duties. During the 2020–2025 period, the two agencies effectively implemented the MoU and achieved notable results. Various cooperation activities were carried out, including short-term training courses in Korea, technical workshops, and exchanges on fund management, occupational accident insurance, occupational disease prevention, and functional rehabilitation. These training programmes helped VSS officials improve their professional capacity and enhance service quality for the citizens.

The new 2026–2030 cooperation phase identifies several key areas:

Digital transformation and AI application, including sharing experience on system architecture, cloud computing, automation, data analytics, and AI use in benefit settlement, compensation management, and customer care;

Efficient funds management, improving fund supervision capacity, cash-flow management, operational procedures, and financial transparency;

Enhanced customer services, through cooperation in developing satisfaction assessment processes, customer support tools, and thematic workshops to strengthen skills;

Medium- and long-term training and delegation exchanges, maintaining at least one annual visit, sharing experience, and sending staff to specialized training programmes;

Expanded technical cooperation in occupational accident prevention, rehabilitation, big-data research in social security, and policy implementation experience.