The overview of the meeting

During the meeting, the members of the working group reported on the results of some tasks of the VSS until April 2023 in implementing Decision No. 06/QD-TTg dated January 6th, 2022 by the Prime Minister approving the Scheme on developing the application of data on population, identification, electronic authentication data for national digital transformation in the 2022-2025 period, with a vision toward 2030 (Project 06).

At present, the VSS is actively coordinating with different ministries and sectors to synchronize and share data, provide online public services on the national portal and those of the sector, digitize records, implement biometric technology integrated with chip-embedded citizen identity cards and the national population database to prevent and combat fraudulent claims for social, health, and unemployment insurance benefits. Furthermore, it is also working on implementing electronic health records, linking data on driver's health check-ups, and birth and death certificates electronically through the infrastructure of the VSS to provide online services for driver's license issuance and renewal, and implementing linked public services according to Project 06.

At the meeting, Deputy General Director Chu Manh Sinh provided an update on the assessment by the Working Group on Project 06 of the Government's implementation of tasks by the ministries and sectors discussed in the previous meeting. The results achieved across the country so far have been positive, with strong progress made and many benefits for the people. However, there are still many challenges in terms of investment, human resources allocation, and development of applications to serve Project 06.

Regarding the results and tasks of the sector, Deputy General Director Chu Manh Sinh evaluated, based on surveys and working with the social security agencies of Ha Nam, Hanoi, Binh Duong, Binh Phuoc, and Quang Binh in April 2023, that the sector's work and tasks have been carried out with few difficulties. The results achieved have been very positive, especially in the establishment and completion of the Working Groups on Project 06 at the 63 provincial social security agencies.

Assessing the working tasks of the Working Group in May, Deputy General Director Chu Manh Sinh highlighted the importance of the planned completion of the pilot implementation of some linked public services and utilities for nationwide implementation. He requested that the operational units and social security agencies in some localities currently conducting pilot implementation urgently evaluate and resolve any difficulties, issue appropriate procedures, and provide training to ensure that the nationwide implementation can begin immediately following the completion of the pilot phase.

Online public services streamline administrative procedures, saving time and effort

Emphasizing the importance of digitizing procedural records, Deputy General Director Chu Manh Sinh stressed that this is a major and crucial task in implementing Project 06. He urged relevant units to urgently and actively issue procedures, review administrative procedures, ensure scientific accuracy and certainty, and consult with experts to organize scientific workshops.

The Working Group's units also need to review ongoing tasks, evaluate results, and complete any unfinished work to continue the implementation process. They need to enhance consultation to ensure that the VSS’ Working Group on Project 06 performs well in directing and guiding the working groups of local social security agencies to implement their tasks in a synchronized, high-quality, timely, and planned manner.

In addition, the Working Group needs to continue to closely coordinate with ministries, sectors, and localities in implementing Project 06, especially with the police sector to accelerate the synchronized data transfer between social security agencies and the national population database, achieving a breakthrough in May 2023.

Deputy General Director Chu Manh Sinh also requested that the Working Group closely coordinate with relevant units under the social security agencies of both central and local levels to promote communication about the benefits of using chip-embedded citizen identity cards for health insurance purposes, encouraging more people to know, agree, and use them.

Illustrative image (internet)

Regarding the implementation of linked data on driver's health check-ups, birth certificates, and death certificates electronically, Deputy General Director Chu Manh Sinh urged the Working Group to continue to coordinate with the Ministry of Health to regularly urge provincial health departments and social security agencies, as well as healthcare facilities, to ensure timely data transmission and updating.

Online administrative procedure support group

Currently, 20 out of 25 administrative procedures (accounting for 80%) are provided online through the National Public Service Portal. Using online services, 100% of people and businesses are identified and authenticated smoothly on the VSS electronic system. 100% of the VSS’s administrative results are already digitized.

The VSS has supported the Ministry of Health to access electronic data regarding drivers’ health certificates (for online extension and replacement of driving licenses), birth certificates and death notices from medical facilities through the former’s technology infrastructure. To date, more than 4.3 million electronic data of these three types of documents are accessible through the VSS’s infrastructure.

These results help people and businesses to register and enjoy social insurance, unemployment insurance and health insurance more conveniently, quickly and economically.

Digital citizen support group

To date, all health-insured medical facilities in the country have accepted health-insured medical examination and treatment using chip-embedded citizen identification cards (ID cards), with over 92 million successful searches of health insurance card information using chip-embedded ID cards for this purpose.

With the adoption of health-insured medical examination using ID cards, insured patients only need to use their ID cards to carry out medical examination procedures, helping simplify procedures, shorten the time for both patients and medical staff, and reduce the cost of health insurance card printing and delivery for VSS agencies.

Economic and social development support group

The VSS has promoted payment of noncash insurance benefits. To date, about 64% of beneficiaries in the country’s urban areas receive social insurance and unemployment allowances via their personal accounts, 2% more than in 2022.

Payment of insurance benefits via personal accounts has proven to be immensely helpful, secure, swift and time-saving. It is well accepted by a majority of policyholders and beneficiaries of social insurance and unemployment insurance.

Population data ecosystem completion support group

The VSS system has now authenticated more than 96.8 million people’s demographic data contained in the national insurance database with the national population database. Of this figure, about 86.9 million people join and receive social insurance, health insurance and unemployment insurance, accounting for 97.8% of total policyholders.

According to VSS data, more than 10 million VNeID users have logged into the VssID - the digital social security application. This approach has helped people with more options to use their accounts when they need to use information, use health insurance cards and perform online public services on the VssID application.

Direction and administration system improvement support group for policyholders and beneficiaries

The VSS is currently operating a centralized data center and ensuring information security for 28 professional business application systems. This guarantees 100% of operations to be performed on applications.

Presently, the VSS system has connected with more than 13,000 health-insured medical facilities across the country to receive payment request data regarding insured medical costs. More than 621,000 units and businesses transact electronically with VSS agencies, helping them save time and cost and facilitate administrative procedures relating to social insurance, health insurance and unemployment insurance.