1. Step 1: For the social insurance buyer:

- The current employee submits a dossier directly to the social insurance agency or via his/her employer.

- The voluntary social insurance buyer submits a dossier to the authorized premium collector or district-level social insurance agency.

- The person who currently has his/her social insurance premium payment period reserved submits a dossier to the social insurance agency.

2. Step 2: The employer or authorized premium collector makes a dossier and sends it to the social insurance agency (in case the social insurance buyer submits a dossier via the employer or authorized premium collector).

3. Step 3: The social insurance agency:

- Receives the dossier and checks the dossier components and, if the dossier is satisfactory, issues a slip appointing a date for result notification; or if the dossier is unsatisfactory, states the reason and returns the dossier to the social insurance buyer, employer or authorized premium collector.

- Returns the dossier and social insurance book to the social insurance buyer, employer or authorized premium collector within the time limit stated in the above paper.

Submitting a dossier and receiving the result of administrative procedure settlement at the social insurance agency, online, or by post

1. In case of grant and writing of certifications of the social insurance premium payment period in social insurance books for social insurance buyers who are entitled to aggregate calculation of premium payment periods but are not required to pay social insurance premiums, the dossier must comprise:

- A declaration on the provision and change of information on the social insurance and health insurance buyer (Form No. TK1-TS);

- The social insurance book (for the employee who already has this book);

- Enclosed papers:

1.1. For an employee who used to work prior to 1995 (excluding persons who were coerced to cease working or who arbitrarily left jobs, or who were sentenced to imprisonment prior to January 1, 1995), the enclosed papers include:

a/ The original curriculum vitae and supplemented one (if any) of the employee; the decision on receipt of the employee, labor contract and related papers such as salary rank promotion decision, decision on transfer or workplace change for the employee, decision on demobilization or job change, and salary payment stoppage  paper, etc.;

b/ For an employee who took a leave to wait for job between November 1987 and before January 1, 1995, the enclosed papers must also include the decision on taking leave to wait for job and the employer’s list containing this employee as of December 31, 1994.

- If the decision on taking leave to wait for job is unavailable, there must be a written certification by the employer’s head at the time of making a dossier of request for grant of social insurance books, which states that the employee is included in the employer’ list at the time this decision is issued and that the employee has not received lump-sum allowance.

- In case the employer has been dissolved, the certification shall be made by the superior managing agency.

1.2. For cadres, civil servants, public employees, workers, army men and officers of people’s public security forces on payrolls of state agencies, socio-political organizations, state enterprises, or people’s armed forces units who lawfully left the country but did not repatriate on time (excluding persons who violated foreign laws and were deported to the home country or who were coerced to return to the home country or who were sentenced to imprisonment prior to January 1, 1995):

a/ For an employee who used to overseas for a specified period under the Government’s agreement and an employee who worked as head of the interpretation team or region-managing officer whose salary was paid by the foreign country, the enclosed papers include:

- The original curriculum vitae and supplemented one (if any) of the employee; the original papers proving his/her working period and salary before he/she went abroad; the decision on receipt of the employee to return to work, in case the employee returned to the home country and continued working before January 1, 1995. If this decision is unavailable, it may be replaced by the curriculum vitae declared by the employee upon the receipt or the employee-declared curriculum vitae certified by the receiving unit.

- The original of the “Return notice” or “Return decision” issued by the International Cooperation Department in charge of Labor (now the Agency of Overseas Labor). If the original of this notice or decision is unavailable, there must be a written certification of the labor cooperation period for settlement of social insurance benefits issued by the Agency of Overseas Labor at the employee’s request.

- A written certification that the employee has not yet received lump-sum allowance or demobilization allowance after he/she returned to the home country, issued by the agency or unit that managed the employee before he/she went abroad. If this agency or unit was dissolved, the certification shall be made by the superior managing agency or unit.

b/ For an employee who went abroad to work under cooperation contract signed with a ministry or locality of Vietnam and a foreign economic organization, the enclosed papers include:

-The original curriculum vitae and supplemented one (if any) of the employee; the original papers proving his/her working period and salary before he/she went abroad; the decision on receipt of the employee to return to work, in case the employee returned to the home country and continued working before January 1, 1995. If this decision is unavailable, it may be replaced by the curriculum vitae declared by the employee upon the receipt or the employee-declared curriculum vitae certified by the receiving unit.

- A written certification that the employee has not yet received lump-sum allowance or demobilization allowance after he/she returned to the home country, issued by the agency or unit that managed the employee before he/she went abroad. If this agency or unit was dissolved, the certification shall be made by the superior managing agency or unit.

- The original of the decision sending the employee abroad to work for a specified period or a copy of this decision in case he/she is sent abroad to work under the same decision for many persons.

+ If the original of this decision is unavailable, it may be replaced by a copy certified by the sending unit.

+ In case of unavailability of the sending decision, there must be a written certification by the head of the sending agency or unit, stating the period during which he/she will work overseas and such head shall bear responsibility for the certification. If the sending agency or unit no longer exists, the superior managing agency shall give certification and take responsibility before law for the certification.

c/ For a person going abroad for study or practice, the enclosed papers include:

- The original curriculum vitae and supplemented one (if any) of the employee; the original papers proving his/her working period and salary before he/she went abroad; the decision on receipt of the employee to return to work, in case the employee returned to the home country and continued working before January 1, 1995. If this decision is unavailable, it may be replaced by the curriculum vitae declared by the employee upon the receipt or the employee-declared curriculum vitae certified by the receiving unit.

- A written certification that the employee has not yet received lump-sum allowance or demobilization allowance after he/she returned to the home country, issued by the agency or unit that managed the employee before he/she went abroad. If this agency or unit was dissolved, the certification shall be made by the superior managing agency or unit.

- The original of the decision sending the employee abroad to work for a specified period or a copy of this decision in case he/she is sent abroad to work under the same decision for many persons.

+ If the original of this decision is unavailable, it may be replaced by a copy certified by the sending unit.

+ In case of unavailability of the sending decision, there must be a written certification by the head of the sending agency or unit, stating the period during which he/she will work overseas and such head shall bear responsibility for the certification. If the sending agency or unit no longer exists, the superior managing agency shall give certification and take responsibility before law for the certification.

d/ For an employee who went abroad to work as expert under the Government’s agreement, the enclosed papers include:

- The original curriculum vitae and supplemented one (if any) of the employee; the original papers proving his/her working period and salary before he/she went abroad; the decision on receipt of the employee to return to work, in case the employee returned to the home country and continued working before January 1, 1995. If this decision is unavailable, it may be replaced by the curriculum vitae declared by the employee upon the receipt or the employee-declared curriculum vitae certified by the receiving unit.

- A written certification that the employee has not yet received lump-sum allowance or demobilization allowance after he/she returned to the home country, issued by the agency or unit that managed the employee before he/she went abroad. If this agency or unit was dissolved, the certification shall be made by the superior managing agency or unit.

- The original of the decision sending the employee abroad to work as expert for a specified period or a copy of this decision in case he/she is sent abroad to work under the same decision for many persons.

+ If the original of this decision is unavailable, it may be replaced by a copy certified by the sending unit.

+ In case of unavailability of the sending decision, there must be a written certification by the head of the sending agency or unit, stating the period during which he/she will work overseas and such head shall bear responsibility for the certification. If the sending agency or unit no longer exists, the superior managing agency shall give certification and take responsibility before law for the certification.

- A written certification by the expert-managing agency stating the expert’s completion of the obligation to make contributions to the state budget and pay social insurance premiums under regulations for the expert during he/she worked abroad.

1.3. For a cadre who used to work in a commune, ward or township, including other titles defined in Clause 4, Article 8 of Joint Circular No. 03/2010/TTLT-BNV-BTC-BLDTBXH, the enclosed papers include:

a/ Original dossier and curriculum vitae of this cadre.

b/ Relevant papers proving his/her working period in the commune, ward or township (list of cadres, task assignment decision, decision on payment of work-trip allowance, etc.).

1.4. For an employee who used to work as the manager of a commune-scale agricultural, fishery or salt-making cooperative, the enclosed papers include:

a/ Original curriculum vitae of this employee and dossier on his/her party member during the period he/she worked as the cooperative’s head, and relevant books and papers, such as list of employees, list of employees receiving cost-of-living allowance, list or decision approving and recognizing election results, etc., which proves that this employee used to work as the cooperative’s head on July 1, 1997, or before. If the above papers are unavailable but there are grounds to believe that the employee used to work as the cooperative’s head, the commune-level People’s Committee shall coordinate with the commune-level Party Committee and People’s Council of the locality where the employee declared that he/she used to work as the cooperative’s head in making verification; if having sufficient grounds to believe that the employee used to work as the cooperative’s head, there must be a document (record) certifying the period during which he/she worked as the cooperative’s head and period during which he/she held a certain title or position under Article 1 of Decision No. 250/QD-TTg and committing to be held responsible before law for the certification.

b/ List issued by the provincial-level People’s Committee proving that the employee used to work as the head of a commune-scale cooperative on July 1, 1997 or before (made according to the form issued by the provincial-level People’s Committee).

c/ List approving the dossier for calculation of the period during which the employee worked as the cooperative’s head issued by the provincial-level People’s Committee.

d/ Written certification of the period during which the employee worked as the cooperative’s head (made according to Form No. 02-QD250 issued together with the Prime Minister’s Decision No. 250/QD-TTg of January 29, 2013), for an employee who did not reside in the province or city and used to work as the cooperative’s head.

1.5. For cases of grant and writing of certifications of the social insurance premium payment periods under Clause 8, Article 1 of the Government’s Decree No. 153/2013/ND-CP of November 8, 2013, the enclosed papers include:

a/ Decision on mobilization;

b/ Written certification that the employee has not yet received allowance under the Prime Minister’s Decision No. 47/2002/QD-TTg of April 11, 2002; Point a, Clause 1, Article 1 of Decision No. 290/2005/QD-TTg of November 8, 2005; Decision No. 92/2005/QD-TTg of April 29, 2005; Decision No. 142/2008/QD-TTg of October 2, 2008; Decision No. 38/2010/QD-TTg of May 6, 2010; Decision No. 53/2010/QD-TTg of August 20, 2010; and Decision No. 62/2011/QD-TTg of November 9, 2011.

c/ Decision (if any) withdrawing the Decision on payment of benefits and lump-sum allowance under the Prime Minister’s Decision 142/2008/QD-TTg of October 27, 2008, and Decision No. 38/2010/QD-TTg of May 6, 2010.

2. In case of adjustments for persons doing heavy, hazardous or dangerous occupations or jobs or particularly heavy, hazardous or dangerous occupations or jobs prior to January 1, 1995:

- Declaration on provision and change of information on the social insurance and health insurance buyer (Form No. TK1-TS);

- Social insurance book;

- The original of one of the following papers: Decision on task assignment; Decision on salary payment; Labor contract or working contract; and other papers relating to the adjustment.

- 20 working days from the date of receipt of a complete dossier as prescribed, in case of grant and writing of certifications of the social insurance premium payment periods in social insurance books for social insurance buyers who are entitled to aggregate calculation of premium payment periods but are not required to pay social insurance premiums; or 10 working days from the date of receipt of a complete dossier as prescribed, in case of adjustments for persons doing heavy, hazardous or dangerous occupations or jobs or particularly heavy, hazardous or dangerous occupations or jobs prior to 1995.

Submission of a complete dossier and filling in of all working periods without having to pay social insurance premiums in the Declaration on provision and change of information on the social insurance and health insurance buyer (Form No. TK1-TS)