1. Step 1: The employee makes a dossier comprising the documents prescribed below and submits it to the provincial- or district-level social insurance agency from which he/she used to receive monthly pension or social insurance allowance before serving imprisonment sentence, leaving the country or missing.

2. Step 2:

- The district-level social insurance agency receives the dossier from the employee and forwards it to the concerned provincial-level social insurance agency; receives the processed dossier from the provincial-level social insurance agency and returns it back to the employee.

- The provincial-level social insurance agency receives the dossier from the employee or the district-level social insurance agency; processes and returns the processed dossier to the employee or district-level social insurance agency (for return to the employee).

- Upon receiving the dossier from the employee, the provincial- or district-level social insurance agency compares uncertified copies included in the dossier against their originals and returns the originals to the employee. 

Direct submission at the single-window section of the district-level social insurance agency or administrative procedure receipt and result return division of provincial-level social insurance agency

1. An application, made according to Form No. 14-HSB (the original);

2. A certificate of completion of imprisonment sentence or certificate of ahead-of-schedule release from prison or a competent authority’s decision on exemption or suspension from serving imprisonment sentence, for those who started serving imprisonment sentence at a time between January 1, 1995, and December 31, 2015;

3.  A competent agency’s documents on returning for lawful residence in the country, for those who had leaved the country illegally;

4. A legally valid decision annulling the missing declaration decision, for those who are declared missing and now return.

Note: If not required to submit the originals, applicants may submit the originals, copies enclosed with the originals for comparison, certified copies or copies made with information extracted from original books. 

15 days after receiving a complete dossier under regulations

Being sentenced to imprisonment at a time between January 1, 1995, and December 31, 2015, illegally leaving the country or being declared missing while on monthly pension or social insurance allowance and now having just completed imprisonment sentence, returning home for lawful residence, or having their missing declaration decisions annulled by court, respectively.